Privacy & compliance
We respect the confidentiality of our customers, suppliers, and website visitors. This policy outlines the personal data we collect, why we process it, and how you can exercise your rights.
We gather contact details, company information, bill of materials, and project requirements that you provide through forms, email, or commercial engagements. We also collect limited analytics data (browser, device, IP) to improve our services.
Information is used to prepare sourcing proposals, manage supplier onboarding, deliver logistics updates, comply with trade regulations, and maintain security. We do not sell or lease your personal data.
We share data only with vetted partners necessary to deliver our services (freight forwarders, laboratories, auditors) and when required by law. All partners sign confidentiality and data-processing agreements.
Project records are retained for up to seven years to satisfy audit and customs obligations. We employ encrypted storage, role-based access, and regular vulnerability assessments to safeguard your information.
You may request access, correction, deletion, or restriction of your personal data by emailing privacy@toptecglobal.com. We respond within 30 days to all verified requests.
Toptec Global Pte. Ltd. is the data controller (UEN: 201932202N). Questions may be directed to our DPO via privacy@toptecglobal.com. We update this policy as regulations or our services evolve; the latest revision date is noted below.
Last updated: 24 September 2025